MumbaiOn-siteDirect career pageEst. 6–10 LPA
Posted 15h ago
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Job description
Structured overview of role & requirements
About This Role
- Gather and document requirements for MBRS change requests and enhancements, including BRDs, FRDs, user stories, acceptance criteria and process flows.
- Triage production issues and support tickets, assess business impact and cross-module/interface changes, and coordinate with business users, the client and developers through resolution.
- Support testing, UAT and releases; validate data with SQL, maintain traceability and documentation, and track changes through Agile delivery to closure.
Minimum Requirements
- Work Experience Required: Not explicitly mentioned in the JD.
- Work from office in Navi Mumbai; this is the stated work mode and location.
- Role-relevant capability with Agile/Scrum, SDLC, requirements documentation, Jira/Confluence or similar tools, and incident, problem and change management with SLA-based support.
- Basic understanding of web applications, APIs and integrations; ability to write SQL queries for data validation and issue investigation, and support testing/UAT.
Ideal Candidate Profile
- Best suited to someone experienced in translating business change requests and production issues into clear, testable requirements and impact assessments.
- Likely to fit a support-and-maintenance delivery environment, balancing incident prioritisation, SLA awareness and change tracking with sprint and release processes.
- A strong match for someone comfortable coordinating between client/business users and technical teams, while supporting UAT and maintaining traceable system documentation.