Manager, Campaign Operations (L09)
Synchrony (company site, opens in a new tab)2+ yrsHyderabadOn-siteDirect career pageEst. 8–14 LPA
Posted 15h ago
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Job description
Structured overview of role & requirements
About This Role
- Execute omnichannel client campaigns, accountable for 100% accuracy and on-time delivery while following compliance policies.
- Own campaign data operations, including CRM/warehouse segmentation, suppression, reporting and output files; support CDP/CRM integration and trigger-based campaign flows.
- Drive campaign-process automation and optimization, and support critical initiatives such as prescreen, reissues, upgrades and customer journeys.
Minimum Requirements
- Work Experience Required: Bachelor’s degree plus 2+ years in Campaign Operations using a CRM tool such as SAS/CI, Salesforce, Adobe or Unica; alternatively, 4+ years in Campaign Operations using a CRM tool without a degree. 2+ years of financial-domain experience is also required.
- Working hours are 5:30 PM–2:30 AM IST; occasional travel or commute to Hyderabad or another Regional Engagement Hub may be required.
Ideal Candidate Profile
- Has hands-on financial-services campaign operations experience and can manage execution with strict accuracy, timeline and compliance controls.
- Brings practical expertise in CRM campaign data workflows—segmentation, suppression, file outputs and reporting—and can build trigger-based campaign flows.
- Likely to stand out with experience improving campaign processes through automation, CDP integration or analytics tools such as Tableau or SAS VA; these are desirable, not stated as mandatory.