Operations Manager
Nivoda (company site, opens in a new tab)4–5 yrsMumbaiOn-siteDirect career pageEst. 8–14 LPA
Posted 15h ago
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Job description
Structured overview of role & requirements
About This Role
- Improve inquiry-to-fulfillment speed by streamlining workflows across CAD, production, sales, and logistics, and removing process bottlenecks.
- Own quality-control practices with a target of keeping annual jewelry return rates below 1%.
- Manage manufacturing partner performance and SLAs for quality, pricing, and on-time delivery; use operational data to drive improvements.
Minimum Requirements
- Work Experience Required: 4–5 years in jewelry manufacturing, supply chain management, or operations.
- Relevant experience in jewelry manufacturing, supply chain, or operations is required; luxury or fashion experience is preferred.
- Proficiency in Excel, BI tools, or analytics platforms is required.
Ideal Candidate Profile
- Has experience improving production speed, quality, and cost in jewelry manufacturing or a related supply-chain operation.
- Can use operational metrics such as fulfillment speed, production timelines, and returns to identify and implement improvements.
- Has experience coordinating manufacturing partners with internal design, sales, and customer-facing teams.