Senior Ecommerce Business Operations Manager (Surat)
Aureate Labs (company site, opens in a new tab)8+ yrsSuratOn-siteDirect career pageEst. 10–18 LPA
Posted 15h ago
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Job description
Structured overview of role & requirements
About This Role
- Own business-wide performance and profitability, monitoring revenue, margins, costs, budgets and operational risks.
- Coordinate established leaders across sales, marketing, finance, inventory, fulfillment, customer experience and technology; resolve cross-functional issues and set clear accountability.
- Prioritize and drive improvements across D2C, marketplaces and operations, with impact on contribution profit, efficiency and customer experience; report risks and actions to leadership.
Minimum Requirements
- Work Experience Required: 8+ years in ecommerce, D2C business operations, general management or a related leadership role.
- Demonstrated meaningful business, business-unit or P&L ownership; strong understanding of revenue, margins, operating costs and profitability.
- Experience coordinating multiple functions and using financial and operational data to make business decisions and improve processes.
- Bachelor’s degree in a related field or equivalent hands-on business leadership experience; full-time onsite work in Surat and regular overlap with US Central Time required.
Ideal Candidate Profile
- Has led performance across an established ecommerce or consumer-products business, working through department leaders rather than managing every function’s daily tasks.
- Brings direct accountability for business-unit revenue, profitability, budgets or operating performance, with measurable outcomes from cross-functional improvements.
- US-focused D2C, Shopify, marketplace, 3PL, inventory or customer-service operations experience is a plus.