Program Manager, Audit AI Ops
Coupang (company site, opens in a new tab)7+ yrsBengaluruOn-siteDirect career pageEst. 25–45 LPA
Posted 14h ago
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Job description
Structured overview of role & requirements
About This Role
- Build recurring intelligence programs that detect customer-trust, pricing, assortment, demand, and competitor risks and opportunities.
- Turn strategic questions and raw signals into AI-enabled monitoring, investigation queues, and prioritized operational tasks.
- Deliver executive dashboards, summaries, scorecards, and reports that help leaders focus on high-value interventions.
Minimum Requirements
- Work Experience Required: 7+ years of relevant experience.
- Experience leading cross-functional programs and building operational mechanisms or analytical frameworks.
- Hybrid work model requires at least 3 office days per week; up to 2 days may be worked from home, depending on role requirements.
Ideal Candidate Profile
- Has marketplace, pricing, or retail experience relevant to customer competitiveness, assortment, and commercial performance.
- Has built AI, automation, or workflow solutions, ideally partnering with Product and Engineering.
- Can use SQL, Python, or advanced analytics to turn business signals into repeatable monitoring and decision-support products.