Voice & Data Core NOC Engineer - VOIS
Vodafone Group (company site, opens in a new tab)2–5 yrsBengaluruOn-siteDirect career pageEst. 6–12 LPA
Posted 14h ago
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Job description
Structured overview of role & requirements
About This Role
- Monitor Vodafone Video and Data Core services in a 24x7 NOC, performing alarm review, incident validation, impact assessment and first-level troubleshooting.
- Own incident tracking and ticket updates; prioritise and escalate unresolved issues to L2/L3 teams, suppliers or vendors to support service restoration within SLAs.
- Support routine network health checks, planned maintenance and post-change verification across Voice, Data Core and charging platforms spanning 2G to 5G SA, including virtualised and containerised environments.
Minimum Requirements
- Work Experience Required: 2–5 years in telecommunications network operations; NOC or operational support experience is preferred.
- Bachelor’s degree in Telecommunications, Electronics, Computer Science or a related technical discipline; BE/B.Tech in Electronics and Telecommunications is preferred.
- Understanding of GSM, UMTS, LTE and 5G Core, plus Voice, Data Core and charging platforms; basic familiarity with VNF/CNF, virtualisation or containerised networks.
- Must be willing to work rotational shifts, including nights, weekends and public holidays. Role is based in Bangalore.
Ideal Candidate Profile
- Has hands-on NOC experience with alarm monitoring, event correlation, service-impact assessment and first-level fault isolation in telecom networks.
- Comfortable managing incident lifecycles—accurate ticketing, prioritisation, escalation and follow-up—using ITIL-based or similar operational processes.
- Best suited to high-availability core-network operations involving shift handovers, time-sensitive incidents and coordination with resolver teams, suppliers and stakeholders.