Learning Operations Lead
Diageo (company site, opens in a new tab)BengaluruOn-siteDirect career pageEst. 30–45 LPA
Posted 14h ago
Reach people at Diageo
People at this company you can reach
Log in to see who works here
Create a free account or log in to see the people at Diageo you could write to:
- Recruiters & HR
- People in this function
- Work addresses
Your match
Against your primary resume
Log in to see your match score
Create a free account or log in to unlock your CV match score across:
- Role fit
- Experience
- Industry relevance
Protocol Intelligence
How competitive this role is
Competition
Background fit
Strictness
Log in to see why each signal reads the way it does.
Job description
Structured overview of role & requirements
About This Role
- Lead global Learning Operations strategy and delivery across employees, contractors, distributors, and external partners, with accountability for service quality, governance, KPIs, and SLAs.
- Own LMS and integrated learning platform operations, learning administration, and enterprise compliance training; drive system improvements, automation, and audit readiness.
- Lead Learning Operations and analyst teams responsible for learner support, reporting, dashboards, data governance, and insights for senior decision-making.
Minimum Requirements
- Work Experience Required: Significant experience leading global Learning Operations or Learning Shared Services in a multinational organization; specific years are not stated.
- Strong expertise in LMS and integrated HR technology platforms; Workday Learning is preferred, not stated as mandatory.
- Experience leading learning analytics or operations analysts, including dashboards, reporting, and business intelligence.
- Experience delivering enterprise compliance learning programs and managing learning governance and service delivery.
Ideal Candidate Profile
- A senior operations leader who can standardize and improve learning services across regions, business units, and geographically dispersed teams.
- Combines LMS and learning administration expertise with strong compliance, data governance, and analytics capabilities.
- Has experience influencing global HR, technology, risk, compliance, and business stakeholders to improve adoption, operational performance, and learner experience.