MGF Service Delivery Team Leader
A.P. Moller - Maersk (company site, opens in a new tab)ChennaiOn-siteDirect career pageEst. 10–18 LPA
Posted 14h ago
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Job description
Structured overview of role & requirements
About This Role
- Own route planning and optimization, resource capacity planning, and route execution; respond to routing changes and operational issues.
- Lead team delivery through work allocation, performance management, coaching, and capacity planning.
- Support vendors, customers, and management by phone; apply continuous-improvement methods and manage stakeholder escalations.
Minimum Requirements
- Work Experience Required: Not explicitly mentioned in the JD.
- Bachelor’s degree in Commerce, Finance, Accounting, Business Administration, or a related field.
- US shift timing is required.
- Excellent understanding of US, local, and state traffic laws and regulations.
Ideal Candidate Profile
- Has experience leading teams with responsibility for workload allocation, performance, and team development.
- Can manage operational routing and capacity decisions, including quick route changes and issue resolution.
- Brings experience with Agile or continuous-improvement methods and can use analysis, reporting, and escalation management to improve delivery.