MGF Order to Cash Team Leader
A.P. Moller - Maersk (company site, opens in a new tab)ChennaiOn-siteDirect career pageEst. 10–18 LPA
Posted 14h ago
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Job description
Structured overview of role & requirements
About This Role
- Lead customer invoicing and cash application operations, including invoice exceptions, payment matching, and complex AR disputes, while meeting SLAs and KPIs.
- Allocate work, plan capacity, track team performance and risks, and coach team members; report results to leadership.
- Own process improvement, SOPs and work instructions, and team participation in end-to-end testing while maintaining internal controls and audit compliance.
Minimum Requirements
- Work Experience Required: Relevant OTC/Accounts Receivable operations experience, including prior team leadership or supervisory experience; required years are Not explicitly mentioned in the JD.
- Bachelor’s degree in Commerce, Finance, Accounting, Business Administration, or a related field.
- NFTP/S4H experience is mentioned in the JD; whether it is mandatory is Not explicitly mentioned in the JD.
- US shift timing.
Ideal Candidate Profile
- Has hands-on Order-to-Cash and Accounts Receivable experience across invoicing and cash application, and has led an operations team.
- Can manage service delivery through SLA/KPI tracking, capacity planning, escalations, and performance reporting.
- Has experience improving operational processes using Agile or continuous-improvement practices; this exposure is preferred in the JD.