MGF Service Delivery Specialist
A.P. Moller - Maersk (company site, opens in a new tab)3–6 yrsChennaiOn-siteDirect career pageEst. 6–12 LPA
Posted 14h ago
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Job description
Structured overview of role & requirements
About This Role
- Plan and optimize daily last-mile delivery routes, allocating orders across vehicles and drivers while meeting capacity, delivery-window, route-duration, and operational constraints.
- Monitor planning cutoffs and resolve missing orders, route delays, sequencing issues, and system failures; adjust routes and ensure route data reaches downstream systems.
- Coordinate with regional operations, dispatch, and technical teams to communicate planning status, manage escalations, and maintain routing procedures.
Minimum Requirements
- Work Experience Required: 3–6 years of relevant experience.
- Bachelor’s degree in Commerce, Finance, Accounting, Business Administration, or a related field.
- Experience with last-mile transportation and route optimization or a Transportation Management System (TMS); familiarity with vehicle capacity, delivery windows, service time, route duration, and driver or shift constraints.
- Must be able to work US shift timings.
Ideal Candidate Profile
- Has hands-on experience planning routes for high-volume, large-scale last-mile delivery operations, ideally across multiple markets or regions.
- Can manage time-critical routing cutoffs, rebalance orders when vehicles or order volumes change, and resolve operational planning exceptions.
- Has worked with routing platforms such as FarEye or Locus and can coordinate with technical teams on integrations; exposure to automation or operational KPI improvement is an advantage.