Systems Analyst
Ameriprise Financial (company site, opens in a new tab)2–3 yrsNoidaOn-siteDirect career pageEst. 6–9 LPA
Posted 14h ago
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Job description
Structured overview of role & requirements
About This Role
- Own recurring billing transactions, data validation, reconciliations, exception handling, and operational reporting; billing work represents 50% of the role.
- Provide production support for business users: manage incidents and inquiries, track SLAs, coordinate escalations, and drive issues through resolution.
- Support system enhancements, UAT, reporting, and automation initiatives with business and technology teams, including opportunities involving Power BI and PowerApps.
Minimum Requirements
- Work Experience Required: 2–3 years in operations, billing, production support, business systems, or technology support.
- Bachelor’s degree in business, Information Systems, Finance, Technology, or a related field, or equivalent work experience.
- Advanced Microsoft Excel proficiency, including formulas, lookups, PivotTables, reconciliations, and large-data-set analysis; experience processing operational or financial transactions and managing production support, SLA tracking, and escalations.
- Work from the office at least 3 days per week; stated shift timing is 2:00 p.m.–10:30 p.m.
Ideal Candidate Profile
- Has experience combining accurate, transaction-heavy operations—especially billing, reconciliation, or financial operations—with responsive application or production support.
- Can turn operational data and recurring issues into clear reports, actionable insights, and process improvements; financial services or another regulated environment is a preferred fit.
- Would bring relevant reporting or automation exposure, particularly Power BI, PowerApps, workflow optimization, or UAT support.