Specialist, Sales Order Management
Valmet (company site, opens in a new tab)2–4 yrsMumbaiOn-siteDirect career pageEst. 6–10 LPA
Posted 14h ago
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Job description
Structured overview of role & requirements
About This Role
- Own international customer orders from order entry through delivery, validating commercial terms, compliance and ERP records.
- Coordinate with customers, Sales, factories, planning, logistics, warehouses and Finance to track production and shipments, resolve delays and meet delivery commitments.
- Manage order changes and escalations, maintain accurate records, and identify process improvements.
Minimum Requirements
- Work Experience Required: 2–4 years in Order Management, Customer Service, Supply Chain or Commercial Operations.
- Bachelor’s degree in Business, Supply Chain, Engineering or a related field.
- Basic understanding of international business processes and export order handling; familiarity with Incoterms, VAT, logistics and supply chain processes.
- Good knowledge of Microsoft Office.
Ideal Candidate Profile
- Has experience coordinating international orders across customer-facing and operational functions, with ownership spanning order entry through delivery.
- Can apply commercial documentation and trade-process knowledge to order validation and execution; ERP or CRM experience is preferred.
- Likely to succeed in a cross-functional operations environment requiring order tracking, customer updates, issue escalation and delivery coordination.