Supply Chain Operations Analyst - INC
Accenture (company site, opens in a new tab)3–5 yrsMumbaiOn-siteDirect career pageEst. 6–10 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Execute end-to-end customer order entry and fulfilment in SAP, including order splits, error correction, allocation checks, and change orders.
- Process claims and returns, handle order queries and exceptions, and escalate unresolved blocks within defined SLAs.
- Maintain order, shipping, and PO reports and logs; monitor quality, remediate issues, and follow documented supply-chain and compliance procedures.
Minimum Requirements
- Work Experience Required: 3 to 5 years, including experience with SAP order entry, Distributed Order Management, and supply-chain data.
- Hands-on SAP order-management capability, including order types, complex splits, and interpreting incompletion reports; familiarity with claims and returns processing is also specified.
- Any Graduation is listed under qualifications; a Bachelor's degree is also stated in the requirements.
- Excel basics for merging and moving datasets; must follow buyer policies, including security and SOX requirements.
Ideal Candidate Profile
- Has practical order-to-fulfilment experience across online and physical-network operations, with familiarity in SAP-based supply-chain workflows.
- Can handle transactional work accurately against SOPs, deadlines, and quality reports, while escalating exceptions that cannot be resolved routinely.
- Experience with CMS claims, returns, allocation checks, and Excel-based uploads is a strong fit; exposure to Python-generated reports or automation is an added advantage.