Cash Management Operations – PCM - CASPL
Crédit Agricole (company site, opens in a new tab)8–10 yrsMumbaiOn-siteDirect career pageEst. 12–20 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Maintain service quality and operational controls, including daily/monthly checks, incident reporting, and KPI/KRI production.
- Support operational change, system testing and setup, process harmonisation, productivity improvements, and cross-functional projects such as digitalisation and robotics.
- Coordinate operational control and project activities with CASPL/ORM; support timesheet management and budget forecasting and monitoring with CMS-IT-Head.
Minimum Requirements
- Work Experience Required: 6–10 years is stated; 8–10 years of back-office experience is described as essential.
- Education: minimum Bac +5 / M2; management or technology graduates/postgraduates are preferred.
- Working knowledge of Cash Management Services and good knowledge of operational risk and financial security rules.
Ideal Candidate Profile
- Has back-office banking operations experience and can apply operational-risk controls to service quality and incident monitoring.
- Brings experience with operational metrics, process maps, service-level benchmarks, and technology integration; project-oriented experience is an advantage.
- Can contribute to transformation and process improvement initiatives, including digitalisation or robotics; Six Sigma Green Belt and prior use of AI tools are additional signals.