Order To Cash Operations Specialist
Accenture (company site, opens in a new tab)7–11 yrsChennaiOn-siteDirect career pageEst. 10–18 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Own daily collections operations and targets; monitor receivables ageing, prioritize high-risk accounts, and reduce overdue balances and DSO.
- Oversee escalations and dispute resolution to ensure timely closure and improve cash flow.
- Lead collection analysts/SMEs, managing coaching, productivity, workforce allocation, and process performance.
Minimum Requirements
- Work Experience Required: 7–11 years in the highlights; the JD also states 7–10 years in Accounts Receivable, Collections, or Order-to-Cash operations.
- Degree: BCom or bachelor’s degree with Finance specialization; the JD also lists Finance, Accounting, Commerce, Business Administration, or a related field.
- Strong understanding of collections, dispute management, cash application, and credit management; experience with an ERP such as SAP, Oracle, or Dynamics is specified.
- The role may require rotational shifts.
Ideal Candidate Profile
- Has direct experience managing collections and receivables operations, including ageing analysis, escalations, disputes, and DSO improvement.
- Has led collection teams and managed productivity, performance, coaching, and resource allocation.
- Can work within operational targets and process controls, using financial and operational analysis to improve collection outcomes.