Supply Chain Operations Senior Analyst - INC
Accenture (company site, opens in a new tab)5–8 yrsMumbaiOn-siteDirect career pageEst. 10–18 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Lead day-to-day order management operations across order entry, allocation checks, release management, claims and returns; monitor team delivery and service levels.
- Handle Level-1 order-processing escalations, shipping-schedule and allocation reporting, audit compliance, error handling, and stakeholder follow-ups.
- Troubleshoot process issues, validate business rules and results, support testing and reporting, and identify manual steps for automation.
Minimum Requirements
- Work Experience Required: 5–8 years; the JD highlights SAP SPM order management experience.
- Hands-on SAP SPM order entry and management, with working knowledge of incompletion resolution and credit-block management; claims and returns processing experience is also specified.
- Graduation is listed as the qualification; a bachelor's degree is also requested in the requirements.
- US English and conversational Hindi are specified; SQL/Tableau and Python- or Excel-based automation are mentioned as selective or advantageous, not universal requirements.
Ideal Candidate Profile
- Has practical experience across order-to-fulfillment operations, including order exceptions, claims, returns, allocation and release workflows.
- Can lead operational execution while maintaining reporting, SLA, audit and documentation discipline across regional supply-chain processes.
- Best suited to a data-oriented operations profile comfortable with SAP BI reporting, structured datasets, process improvement and supporting automation.