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Sr Business Strategy Mgr
ServiceNow (company site, opens in a new tab)5+ yrsBengaluruOn-siteDirect career pageEst. 25–40 LPA
Posted 1h ago
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Job description
Structured overview of role & requirements
About This Role
- - Develop industry-specific executive content, presentations, and demo narratives that connect ServiceNow solutions and AI transformation to customer business outcomes.
- - Research industry trends, customer priorities, pain points, and competitive positioning; synthesize Voice of the Customer into actionable insights and content strategy.
- - Maintain reusable industry frameworks and solution content, and support customer engagements and cross-functional sales, product, and marketing teams.
Minimum Requirements
- - Work Experience Required: Approximately 5 years in business analysis, strategic consulting, go-to-market strategy, or content strategy.
- - Experience using or integrating AI tools into research, content development, decision-making, or workflow automation.
- - Knowledge of at least one target industry: Financial Services, Healthcare, Retail, or Public Sector.
- - Client-facing or consulting experience, including stakeholder needs discovery and tailoring content or solutions to different decision-makers.
Ideal Candidate Profile
- - Can turn complex research, customer feedback, and technical solution details into clear, persuasive business narratives for executive audiences.
- - Is comfortable supporting customer discussions and translating industry-specific challenges into relevant solution positioning.
- - Can manage multiple content and enablement workstreams while coordinating with Product, Marketing, Sales, and Industry teams.