Sr Manager, Business Solutions
Otis Worldwide Corporation (company site, opens in a new tab)12+ yrsBengaluruOn-siteDirect career pageEst. 22–35 LPA
Posted 7h ago
Reach people at Otis Worldwide Corporation
People at this company you can reach
Log in to see who works here
Create a free account or log in to see the people at Otis Worldwide Corporation you could write to:
- Recruiters & HR
- People in this function
- Work addresses
Your match
Against your primary resume
Log in to see your match score
Create a free account or log in to unlock your CV match score across:
- Role fit
- Experience
- Industry relevance
Protocol Intelligence
How competitive this role is
Competition
Background fit
Strictness
Log in to see why each signal reads the way it does.
Job description
Structured overview of role & requirements
About This Role
- Own the end-to-end business process architecture across enterprise value streams, aligning processes, roles, controls, data ownership, and KPIs across functions and regions.
- Lead process discovery and translate business outcomes into approved, testable requirements and standards; ensure processes are agreed before solution design and maintain traceability from requirements to KPIs.
- Partner with solution architecture and delivery teams on business readiness, UAT, training, adoption, and benefit realization; lead business analysts and process leads.
Minimum Requirements
- Work Experience Required: 12+ years in business process transformation, business analysis, or enterprise systems, including team leadership.
- Bachelor’s degree in engineering, business, operations, information systems, or a related field.
- Proven end-to-end process design across multiple functions and regions; strong process modeling, requirements management, KPI design, data lifecycle, master data governance, and data quality skills.
- Experience planning UAT, organizational change, training, and adoption; proficiency with process and requirements tools such as Visio, Signavio, Jira, or Azure DevOps.
Ideal Candidate Profile
- Has led large, cross-functional and cross-region process transformation programs spanning multiple enterprise value streams, from current-state discovery through target-state design and adoption.
- Can connect business architecture and process requirements with solution architecture and enterprise systems delivery; experience with PLM, CPQ, ERP, CRM, MES, or field service systems is relevant.
- Manufacturing, supply chain, installation, or service-process experience—and Lean, Six Sigma, BPMN, or agile delivery exposure—aligns with the preferred profile.