Staff Product Manager
Freshworks (company site, opens in a new tab)9+ yrsChennaiOn-siteDirect career pageEst. 35–60 LPA
Posted 1h ago
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Job description
Structured overview of role & requirements
About This Role
- Own the enterprise product vision, customer-facing strategy and roadmap across the EX portfolio, covering governance, security, compliance, enterprise administration and product-led growth.
- Drive enterprise adoption, trust, deployment success and expansion by turning customer needs into scalable product outcomes, while partnering with teams that own shared platform capabilities.
- Align product and platform teams across ITSM, ITAM, ITOM and adjacent areas; represent enterprise priorities in investment decisions and mentor Product Managers.
Minimum Requirements
- Work Experience Required: 9–14+ years of progressive Product Management experience in enterprise SaaS.
- Bachelor’s degree in Engineering, Computer Science or a related discipline; an MBA is a plus.
- Experience delivering enterprise capabilities in areas such as security, governance, compliance, enterprise administration or product adoption.
- Track record of leading strategic, cross-functional product initiatives with organization-wide impact and partnering with platform teams while owning customer and business outcomes.
Ideal Candidate Profile
- Has led enterprise SaaS strategy across multiple products, translating complex customer needs into scalable experiences and measurable adoption or business outcomes.
- Can shape roadmaps across product and platform organizations, influence senior stakeholders without direct authority, and balance customer outcomes, business priorities and technical feasibility.
- Brings senior individual-contributor experience, including executive-level planning and mentoring Product Managers on enterprise strategy and customer discovery.