Systems Operations Lead -Japanese language
Kyndryl (company site, opens in a new tab)GurugramOn-siteDirect career pageEst. 12–22 LPA
Posted 6h ago
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Job description
Structured overview of role & requirements
About This Role
- Monitor and maintain infrastructure systems by validating events and alerts, performing preventive maintenance, and escalating potential outages or abnormal conditions.
- Lead systems operations in a 24x7 environment, supporting uninterrupted service through hands-on operational oversight.
- Work directly with customers to understand needs, advise on best practices and resource use, and coordinate with technical teams on solutions.
Minimum Requirements
- Work Experience Required: Experience leading a systems operations team in a 24x7 environment; required duration is not explicitly mentioned in the JD.
- JLPT N1 certification.
- In-depth knowledge of Windows and Linux operating systems, plus experience or technical knowledge of batch operations.
- Ability to manage Japanese customer expectations.
Ideal Candidate Profile
- A hands-on operations lead suited to continuous, alert-driven infrastructure support and proactive incident prevention.
- Has experience balancing technical operations with direct customer engagement, particularly with Japanese customers.
- Bachelor’s degree in Computer Science, Information Technology, or a related field, or Windows Server/CCNA/CCNP certification, is preferred.