Senior Analyst - Equip Admin Processing
Apex Group (company site, opens in a new tab)GurugramOn-siteDirect career pageEst. 7–12 LPA
Posted 5h ago
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Job description
Structured overview of role & requirements
About This Role
- Process new member account setups, updates, and financial/non-financial transactions accurately against fund rules, client requirements, regulations, SLAs, and quality standards.
- Resolve exceptions and complex cases, coordinate with stakeholders, and maintain complete client-documentation records and audit trails.
- Identify process gaps and controls, contribute to SOP and process improvements, and support or guide junior team members.
Minimum Requirements
- Work Experience Required: Not explicitly mentioned in the JD.
- Strong domain knowledge and understanding of the Superannuation business are essential.
- Must be flexible to work in a 24×7 environment.
- Understanding of regulatory and audit requirements is required.
Ideal Candidate Profile
- Has Superannuation domain knowledge and can apply fund rules and regulatory requirements while processing member cases.
- Comfortable handling complex queries, exceptions, and multiple process tasks while maintaining accuracy and audit-ready records.
- Can contribute to process controls and improvements and provide practical guidance to other team members.