Senior Software Development Engineer
Zscaler, Inc. (company site, opens in a new tab)5+ yrsBengaluruOn-siteDirect career pageEst. 30–45 LPA
Posted 1h ago
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Job description
Structured overview of role & requirements
About This Role
- Build and operate production-grade AI services, APIs, and retrieval pipelines for employees and customers globally; own scoped projects from design through launch and production support.
- Improve AI application reliability by embedding evaluation, regression checks, tracing, and cost/latency monitoring into features.
- Provide L2 support and administer enterprise AI platforms; create runbooks and automation to reduce recurring issues.
Minimum Requirements
- Work Experience Required: 5+ years in software engineering, including 2+ years building applications with LLMs or ML services.
- Bachelor’s or Master’s degree in Computer Science/Engineering, or equivalent experience; strong Python skills and solid API/service design.
- Hands-on experience with prompt design, RAG, and function calling or agent frameworks; experience evaluating AI systems with test sets, regression checks, and tracing or monitoring tools.
- Working knowledge of AWS, GCP, or Azure, Docker, and CI/CD; experience debugging and supporting production services, plus foundational AI/ML understanding.
Ideal Candidate Profile
- Has owned AI projects end-to-end, including production monitoring and support, and can translate business requirements into reliable AI workflows.
- Fits either an agents/retrieval focus or AI business solutions and platform support; experience with vector or graph databases, embeddings, rerankers, model serving, or enterprise AI platforms is a plus.
- Comfortable working with distributed global teams and communicating technical decisions; experience mentoring engineers, writing runbooks, or leading workshops can strengthen fit.