Key Account Manager
MakeMyTrip (company site, opens in a new tab)58+ yrsGurugramOn-siteDirect career pageEst. 12–20 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Grow revenue within existing large corporate accounts by increasing wallet share, activating new lines of business, and deepening platform integration.
- Own retention and service outcomes through multi-level client relationships, proactive exception management, and issue resolution.
- Lead structured account reviews, including quarterly business reviews, to assess performance and identify growth opportunities.
Minimum Requirements
- Work Experience Required: The JD lists “58 years” of relevant experience in Key Account Management, Customer Success, or Strategic Client Engagement; the range is unclear as written.
- Postgraduate qualification from a reputed institute.
- Proven experience conducting quarterly business reviews and managing multi-level client relationships while driving customer satisfaction and business growth.
- Role location: Gurgaon; a strict onsite requirement is not explicitly mentioned in the JD.
Ideal Candidate Profile
- Has managed strategic corporate accounts with a focus on expansion, retention, and growing share of customer spend.
- Can connect account performance reviews to tailored client plans, executive engagement, and additional business opportunities.
- Brings commercial and analytical capability, including familiarity with commissions, discounting, and P&L fundamentals.