Operations Manager-LMS & ERP
Iron Systems (company site, opens in a new tab)AmritsarOn-siteDirect career pageEst. 6–10 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Own day-to-day operations for Open Sikhiya and ERPNext, including live-class readiness, course and batch workflows, user support, helpdesk tickets, and operational data follow-up.
- Coordinate across academic, faculty, student, operations, and technology teams; track actions to completion and provide concise status, risk, and escalation updates to leadership.
- The role is 85–90% operational execution and 10–15% basic platform administration and issue triage; improve recurring processes through SOPs, checklists, and workflow fixes.
Minimum Requirements
- Work Experience Required: Not explicitly mentioned in the JD.
- Mandatory skills: operations and coordination, LMS/ERP management, Excel or Google Sheets, ticket and task management, stakeholder coordination, and SOP/process management.
- Comfort with basic technology/platform administration, user support, and issue triage; developer skills are not required.
Ideal Candidate Profile
- An operations-focused candidate who can independently manage multiple workflows, maintain trackers, and follow actions through to closure with limited senior-management intervention.
- Best suited to someone comfortable coordinating faculty, students, managers, and technical teams across an education or digital-learning operation.
- Candidates with LMS, ERPNext, CRM, helpdesk, SaaS, or education/EdTech operations exposure may have an advantage; these are listed as good to have, not mandatory.