Senior Program Manager
NiCE (company site, opens in a new tab)8–11 yrsPuneOn-siteDirect career pageEst. 30–45 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Own end-to-end delivery of multiple software programs, including scope, quality, resources, risks, timelines, and release readiness.
- Build and maintain project plans; track milestones, resolve roadblocks, and report progress and risks to stakeholders and senior management.
- Improve program execution using AI-assisted reporting, risk analysis, stakeholder communications, and workflow automation.
Minimum Requirements
- Work Experience Required: 8–11 years in the IT industry, including 5+ years in software development project and program management.
- Hands-on experience with software development and quality processes, release management, pre- and post-production launches, and Agile/Scrum practices.
- Demonstrated hands-on use of AI tools in program management workflows; Atlassian tools (Jira/Confluence) experience required by the JD.
- Hybrid work model: 2 days per week in the office and 3 days remote.
Ideal Candidate Profile
- Has managed multiple software initiatives end to end, using metrics and data governance to drive decisions and maintain delivery control.
- Can connect development, quality, DevOps, and release activities through production launch; basic AWS and DevOps knowledge are relevant.
- Uses AI practically to turn program signals into reporting, risk analysis, stakeholder updates, and lightweight automation or agentic workflows.