Deputy Collections Manager-DSMG-Motor Finance-Collections-Flows - Bkt 1 to 3 (LT)-Lucknow - Ratan Square-J Grades
Tata Capital Limited (company site, opens in a new tab)On-siteDirect career pageEst. 6–12 LPA
Posted 1d ago
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Job description
Structured overview of role & requirements
About This Role
- Own collections for the assigned area, targeting resolution, flow, credit cost and roll-rate outcomes while keeping NPAs within budget and reducing delinquency, especially non-starters.
- Manage field collection execution: allocate work, monitor executives and agencies against SLAs, maintain feet-on-street coverage, and review high-ticket and complex accounts.
- Oversee asset verification and possession processes, customer issue resolution, fee-income growth, vendor payout control, and adherence to legal, audit and regulatory requirements.
Minimum Requirements
- Work Experience Required: Not explicitly mentioned in the JD.
- Degree or educational qualification: Not explicitly mentioned in the JD.
- Mandatory prior domain or technical experience: Not explicitly mentioned in the JD.
- Role location shown: Lucknow; onsite or relocation requirement is not explicitly mentioned in the JD.
Ideal Candidate Profile
- Likely to suit a candidate with practical exposure to motor-finance collections and bucket/DPD-based delinquency management, particularly early-bucket portfolios (Buckets 1–3).
- A strong fit would bring experience coordinating field executives and collection agencies, monitoring SLAs, and resolving complex or high-value defaults.
- Shortlist signals include familiarity with asset verification and possession processes, collection compliance, NPA control, and balancing recovery outcomes with customer resolution and collection costs.