Business Intelligence Senior Analyst
NTT Ltd. (company site, opens in a new tab)NoidaOn-siteDirect career pageEst. 12–18 LPA
Posted 21h ago
Reach people at NTT Ltd.
People at this company you can reach
Log in to see who works here
Create a free account or log in to see the people at NTT Ltd. you could write to:
- Recruiters & HR
- People in this function
- Work addresses
Your match
Against your primary resume
Log in to see your match score
Create a free account or log in to unlock your CV match score across:
- Role fit
- Experience
- Industry relevance
Protocol Intelligence
How competitive this role is
Competition
Background fit
Strictness
Log in to see why each signal reads the way it does.
Job description
Structured overview of role & requirements
About This Role
- Despite the title, the description focuses on ITIL-based service support and technical account management, not business intelligence.
- Own and coordinate incident handling and client account management on a 24x7 basis, including service delivery processes such as incident, problem, change, request and SLA management.
- Coordinate resources, client communications, disputes and technical resolution across tactical and strategic service engagements.
Minimum Requirements
- Work Experience Required: Not explicitly mentioned in the JD.
- Mandatory degree, certification or specific technical skill requirements: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Candidates with experience coordinating ITIL service delivery and incident ownership in a 24x7 operating environment are likely to be a closer fit; these are role signals, not stated experience requirements.
- A background in technical account or client service management, including coordinating stakeholders and resolutions across service engagements, aligns with the described work.