Staff Software Engineer, AI Native Engineering, Integrations
ServiceNow (company site, opens in a new tab)8+ yrsHyderabadHybridDirect career pageEst. 40–60 LPA
Posted 1h ago
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Job description
Structured overview of role & requirements
About This Role
- Own the integration platform connecting enterprise identity, device, ticketing, document, and chat systems so Flow can inventory assets, cite knowledge, and execute actions while preserving source permissions.
- Build scalable connector generation from vendor specifications, plus a consistent provider contract for permissions, auditability, credentials, and deterministic regeneration.
- Make integrations operable through connection-health and failed-action visibility; shape safe, model-callable tools and lead architecture, code review, and engineering coaching.
Minimum Requirements
- Work Experience Required: 8+ years of software engineering.
- Hands-on experience building and operating third-party integrations used by real tenants, including webhooks, rate limits, pagination, incremental sync, and delete detection.
- Current hands-on fluency with AI-assisted and agentic development; experience critically applying AI to work processes, decisions, or problem-solving.
- Strong system and API design, relational data modeling, and testing fundamentals; experience owning versioned contracts and making least-privilege access decisions; record of technical leadership through architecture ownership, code-quality standards, and mentoring.
Ideal Candidate Profile
- Has built dependable integration systems at scale and understands the operational edge cases of syncing external systems and preserving tenant permissions.
- Can design stable API or SDK surfaces that downstream systems—and AI models—use correctly, and can evaluate whether models select appropriate actions.
- Likely to fit a 0–1 environment: comfortable setting technical direction amid ambiguity and using agentic coding with deterministic checks and critical review.