Facility Executive - Soft Services
JLL (company site, opens in a new tab)MumbaiOn-siteDirect career pageEst. 5–9 LPA
Posted 18h ago
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Job description
Structured overview of role & requirements
About This Role
- Own day-to-day soft services across the facility, including housekeeping, pest control, horticulture, waste management and parking; maintain service quality and hygiene standards.
- Track vendor performance against KPIs and SLAs, resolve service gaps, and manage audits, complaints, inventory, invoice checks and work completion documentation.
- Produce operational reports and coordinate facility requirements with business units, security, HSE, landlord teams and external agencies.
Minimum Requirements
- Work Experience Required: Proven facilities management experience focused on soft services; required years of experience are Not explicitly mentioned in the JD.
- Bachelor’s degree in hospitality management or a related field.
- On-site role in Mumbai, Maharashtra; scheduled 48 hours per week.
- Proficiency in MS Office and facilities management software.
Ideal Candidate Profile
- Has experience overseeing multiple soft-services vendors and maintaining operational standards across a workplace or facility.
- Can manage performance through inspections, audits, KPI/SLA tracking, corrective actions and regular reporting.
- Fits a hands-on facility operations environment involving inventory and invoice checks, employee requests, and coordination with internal and external stakeholders.