Financial Crime Operations Executive Manager
Commonwealth Bank of Australia (company site, opens in a new tab)BengaluruOn-siteDirect career pageEst. 30–50 LPA
Posted 18h ago
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Job description
Structured overview of role & requirements
About This Role
- Lead a significant Financial Crime Operations portfolio in Bangalore supporting CommBank’s Australian operations; deliver sustainable service, quality, productivity, customer and risk outcomes.
- Own operational risk and governance across controls, investigations, escalations, incidents, issues, audit actions and regulatory commitments.
- Drive operational strategy, workforce and leadership capability, and the implementation of process, technology and operating-model change, including responsible use of automation and analytics.
Minimum Requirements
- Work Experience Required: Significant senior leadership experience in Financial Crime Operations in banking, compliance, risk operations or a comparable regulated environment; no specific number of years is stated.
- Demonstrated leadership of large, complex, multi-layered operations; strong knowledge of at least one financial crime area such as transaction monitoring, AML/CTF, CDD/KYC, screening, fraud investigations, SMR/SAR processes, remediation or quality oversight.
- Experience delivering operational outcomes while managing risk, controls, quality and productivity; leading transformation or technology-enabled change; and working across geographies or global delivery models.
- Bachelor’s or Master’s degree in a relevant discipline, or equivalent professional experience.
Ideal Candidate Profile
- A senior operations leader able to oversee complex financial crime queues and balance customer, risk, quality and delivery outcomes at portfolio scale.
- Experienced in risk governance and cross-functional work with operations, compliance, risk, quality and technology stakeholders, particularly across India–Australia delivery.
- Likely to suit someone who can turn strategic priorities and operational data into measurable plans, while embedding change and developing leadership capability.