Data Analyst II
Astreya (company site, opens in a new tab)5+ yrsRemoteDirect career pageEst. 12–20 LPA
Posted 18h ago
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Job description
Structured overview of role & requirements
About This Role
- Build and use capacity dashboards to identify network stockout risks and forecast customer capacity needs from usage, traffic, bandwidth, and latency data.
- Investigate and resolve network incidents, outages, and connectivity issues that affect customer capacity, restoring service promptly.
- Maintain customer-capacity network documentation and record incidents, resolutions, and changes to support future troubleshooting and planning.
Minimum Requirements
- Work Experience Required: 5+ years in network operations or a related field, focused on cloud environments.
- Associate’s degree in Computer Science, Networking, or a related field.
- Experience with cloud networking platforms such as AWS or Azure, and familiarity with network monitoring and troubleshooting tools.
- Strong understanding of TCP/IP, routing, and switching, with network troubleshooting across physical, data-link, and network layers.
Ideal Candidate Profile
- Has hands-on experience managing cloud network capacity and resolving operational issues tied to customer usage and connectivity.
- Can work across network operations and customer support or success teams to diagnose complex customer-impacting problems.
- Experience with AI or automation tools, scripting for capacity management, or cloud capacity planning is a preferred advantage.