Systems Engineer II - R&D Business Systems
Fivetran (company site, opens in a new tab)2+ yrsBengaluruOn-siteDirect career pageEst. 12–20 LPA
Posted 18h ago
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Job description
Structured overview of role & requirements
About This Role
- Administer and improve Jira Cloud and related R&D business systems, including workflows, permissions, dashboards, and internal applications.
- Build and maintain scripts, automations, and integrations to reduce manual work; support changes from requirements through testing, documentation, and rollout.
- Provide day-to-day user and system support, troubleshoot issues, and contribute to migrations, data cleanup, and tool rollouts.
Minimum Requirements
- Work Experience Required: 2+ years in systems administration, business systems, or technical application support, including hands-on Jira Cloud administration.
- Working knowledge of Jira workflows, fields, screens, permissions, JQL, dashboards, and automation rules.
- Working knowledge of Groovy, Python, or a similar scripting language; familiarity with REST APIs, JSON, webhooks, and authentication concepts.
- Full-time hybrid role based in the Bengaluru, India office.
Ideal Candidate Profile
- Has practical Jira Cloud administration experience and can safely test and troubleshoot configuration and automation changes before release.
- Can use scripting and SaaS integration concepts to deliver scoped workflow improvements, while documenting changes and escalating complex issues with clear findings.
- Likely to fit an internal R&D systems environment supporting multiple business platforms and stakeholders; experience with ScriptRunner or tools such as Notion, Zendesk, Slack, GitHub, or incident.io is a bonus.