Senior Supplier Operations Manager
RELX (company site, opens in a new tab)5–6 yrsChennaiOn-siteDirect career pageEst. 10–18 LPA
Posted 18h ago
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Job description
Structured overview of role & requirements
About This Role
- Own supplier performance across data workflows, tracking SLAs, quality, delivery and productivity; lead reviews, resolve gaps and escalate operational risks.
- Build Power BI reporting and analyze operational data to identify trends, root causes, capacity needs and improvement opportunities.
- Lead supplier and workflow improvements—including automation, onboarding and cross-domain delivery—while translating business requirements into measurable metrics and maintaining governance documentation.
Minimum Requirements
- Work Experience Required: 5–6 years in operations, data operations or a shared services environment.
- Bachelor’s degree in Computer Science, IT, Data Analytics, Engineering, Business, Supply Chain or a related field.
- Strong exposure to data lifecycle management, data processing environments or analytics-driven operations.
- Advanced Excel and Power BI skills, including dashboard development, DAX, data modeling and automated reporting.
Ideal Candidate Profile
- Has experience managing external vendors or global suppliers in a matrixed organization; this is preferred, not stated as mandatory.
- Combines operational data analysis and supplier governance with structured root-cause analysis and performance reporting.
- Can operate across Product, Technology and domain teams, owning improvement delivery in an Agile and multidisciplinary environment.