Senior Analyst, MST Operations
Lowe's (company site, opens in a new tab)4+ yrsBengaluruOn-siteDirect career pageEst. 10–18 LPA
Posted 18h ago
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Job description
Structured overview of role & requirements
About This Role
- Own complex Merchandising Service Team workflows across reset, service, audit and planning activities, ensuring accurate and timely execution.
- Analyze labor hours, workload trends, audit results and operational performance; lead root-cause analysis and process improvements to address gaps and delays.
- Maintain SOPs and governance documentation, build reporting and trackers, support audit readiness, and guide analysts; partner with planning, store and cross-functional teams.
Minimum Requirements
- Work Experience Required: 4+ years.
- Bachelor’s degree required.
- Must-have skills: retail domain experience, advanced Excel, data interpretation, business analysis and root-cause analysis, stakeholder management, and communication.
- Role is based at the on-site Bengaluru office.
Ideal Candidate Profile
- Has retail operations experience and can use data, labor/resource planning and performance trends to improve execution and planning accuracy.
- Has experience owning complex workflows, identifying systemic process gaps, and maintaining SOPs, reporting and audit-ready governance.
- Can work across MST, Project Planning and teams in Bengaluru and Mooresville, and support analyst development through process guidance and output reviews.