Manager_Transmission Network 2nd Line Operations Engineer
Vodafone Group (company site, opens in a new tab)BengaluruOn-siteDirect career pageEst. 16–30 LPA
Posted 18h ago
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Job description
Structured overview of role & requirements
About This Role
- Own second-line operational support for multi-vendor access transmission networks serving UK mobile and Ireland enterprise services; troubleshoot complex incidents and restore service within agreed SLAs.
- Manage incidents, faults and network changes, including monitoring, root-cause analysis, upgrades, configuration restoration and network health checks.
- Support network modernisation and reliability work, including vendor/product onboarding, lab testing, legacy decommissioning, IP-fication and technical MOPs.
Minimum Requirements
- Work Experience Required: Not explicitly mentioned in the JD. The role describes practical telecommunications network operations experience as relevant, ideally in second-line NOC or Transmission Operations.
- Relevant working knowledge across IP and transmission technologies: BGP, IS-IS, MPLS, SDH, DWDM, OTN and Microwave.
- Operational capability in advanced fault troubleshooting, incident/change management, service restoration and network performance or alarm analysis.
- Degree requirement, notice period and strict work-location requirement: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Best aligned with a telecom transmission operations background, particularly second-line NOC work in multi-vendor environments; experience with Cisco, Nokia, Ericsson, SIAE, ADVA, Huawei or Tellabs is relevant.
- Likely to succeed in operationally accountable work spanning fault isolation, service restoration, vendor escalation, RCA and coordination with field, planning, design and provisioning teams.
- A strong fit for someone comfortable supporting both established transmission infrastructure and network change programmes such as upgrades, new technology onboarding, IP-fication and decommissioning.