Media Content Operations Specialist
SES S.A. (company site, opens in a new tab)4+ yrsChennaiOn-siteDirect career pageEst. 9–14 LPA
Posted 18h ago
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Job description
Structured overview of role & requirements
About This Role
- Own monthly sourcing, quality checks, packaging, and on-time delivery of media content and catalogs against airline commitments, including USB and wireless deployments.
- Investigate IFE production issues using system data and logs; coordinate triage, root-cause analysis, and corrective actions to meet performance KPIs.
- Maintain delivery procedures and operational standards, and improve tools and processes, including automation.
Minimum Requirements
- Work Experience Required: 4+ years troubleshooting complex systems, writing Linux/Python scripts, running basic IP/network troubleshooting commands, and working in SAFe Agile development.
- Bachelor of Science in Computer or Software Engineering.
- Working knowledge of Linux, Python, Bash, and Windows; familiarity with software development, testing, and content-delivery workflows.
- Availability to work nights, weekends, and national/company holidays.
Ideal Candidate Profile
- Has experience or familiarity with IFC/IFE systems, media or website distribution, aircraft-based hardware/software configurations, and Wi-Fi or wired Ethernet.
- Can combine hands-on systems troubleshooting and log analysis with cross-functional issue resolution and corrective-action ownership.
- Fits a deadline-driven operations environment with recurring content releases and delivery commitments across multiple deployment channels.