R&R - Deposit Operations – Associate / Senior Associate – Bangalore
PwC (company site, opens in a new tab)3+ yrsBengaluruOn-siteDirect career pageEst. 6–10 LPA
Posted 18h ago
Reach people at PwC
People at this company you can reach
Log in to see who works here
Create a free account or log in to see the people at PwC you could write to:
- Recruiters & HR
- People in this function
- Work addresses
Your match
Against your primary resume
Log in to see your match score
Create a free account or log in to unlock your CV match score across:
- Role fit
- Experience
- Industry relevance
Protocol Intelligence
How competitive this role is
Competition
Background fit
Strictness
Log in to see why each signal reads the way it does.
Job description
Structured overview of role & requirements
About This Role
- Process deposit account servicing and closures, including maintenance requests, using documented decision trees and system-of-record workflows.
- Handle ACH exceptions, payment and file reconciliations, Positive Pay queue reviews, and card servicing tasks; escalate anomalies and time-sensitive issues.
- Log and route regulator complaints, monitor SLA aging, and support deposit operations controls and regulatory risk work for clients.
Minimum Requirements
- Work Experience Required: At least 3 years of experience.
- Education: At least a Bachelor’s degree; oral and written proficiency in English is required.
- Working knowledge of Regulation E and NACHA/ACH rules and return codes; baseline familiarity with Regulation Z, FCRA, and FDCPA, plus deposit account lifecycle, ACH processing, and card operations.
- Ability to operate multiple case-management and core banking interfaces and follow structured runbooks and decision trees accurately.
Ideal Candidate Profile
- Has hands-on familiarity with US banking deposit operations, including account servicing, ACH processing, card operations, or related servicing workflows.
- Can execute rule-based operational work accurately while identifying exceptions, tracking deadlines, and escalating potential control or compliance issues.
- For Senior Associate scope, can interpret operational data, manage complex workstreams, build client connections, and mentor junior team members; AML and sanctions familiarity is an advantage.