Manager_Transmission Network 2nd Line Operations Engineer
Vodafone Group (company site, opens in a new tab)PuneOn-siteDirect career pageEst. 18–30 LPA
Posted 18h ago
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Job description
Structured overview of role & requirements
About This Role
- Provide second-line NOC support for multi-vendor Access Transmission networks serving UK mobile and Ireland enterprise services; troubleshoot complex faults and restore service within agreed SLAs.
- Own incident, fault and change activities across IP, optical, SDH and microwave networks, including upgrades, configuration restoration, monitoring, health checks and root-cause analysis.
- Support network modernisation and resilience work, including vendor onboarding, lab testing, legacy decommissioning and IP-fication; create MOPs and support first-line and field teams.
Minimum Requirements
- Work Experience Required: Practical experience in telecommunications network operations; years of experience are not specified in the JD.
- Relevant working knowledge of IP and transmission technologies, including BGP, IS-IS, MPLS, SDH, DWDM, OTN and microwave.
- Experience or capability in second-line troubleshooting, incident/fault/change management, service restoration and network performance or alarm analysis.
Ideal Candidate Profile
- Best suited to someone with a second-line NOC or Transmission Operations background who can isolate complex faults across multi-vendor networks.
- Candidates familiar with equipment such as Cisco, Nokia, Ericsson, SIAE, ADVA, Huawei or Tellabs, and with EMS/NMS, configuration backups and MOPs, have strong role-aligned signals.
- Likely to succeed in an operational environment requiring coordination with first-line teams, field engineers, planning, design, provisioning and vendors, while supporting upgrades and network modernisation.