Senior Supplier Operations Manager
Elsevier (company site, opens in a new tab)5–6 yrsChennaiOn-siteDirect career pageEst. 12–18 LPA
Posted 18h ago
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Job description
Structured overview of role & requirements
About This Role
- Own operational performance of assigned data suppliers: monitor SLAs, quality, delivery and productivity; lead reviews, corrective actions and escalations.
- Build Power BI dashboards and supplier reports, analyze operational data, and investigate recurring delivery or data-quality issues.
- Lead operational improvements, automation and supplier transitions; coordinate with product, technology and domain teams to align workflows and metrics with business needs.
Minimum Requirements
- Work Experience Required: 5–6 years in operations, data operations or a shared services environment.
- Bachelor’s degree in Computer Science, IT, Data Analytics, Engineering, Business, Supply Chain or a related field.
- Strong advanced Excel and Power BI capability, including dashboard development; experience analyzing large datasets and operational metrics.
Ideal Candidate Profile
- Has experience translating supplier and data-workflow performance into actionable KPIs, structured reviews and improvement plans.
- Fits a data operations or analytics-driven environment involving data lifecycle processes, supplier workflows and operational governance.
- Can operate across multidisciplinary teams and connect operational analysis with product requirements, customer impact and delivery priorities.