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Software Engineering Manager (Retail Core Operation & Payments Technology)
Wells Fargo (company site, opens in a new tab)5+ yrsBengaluruOn-siteDirect career pageEst. 35–55 LPA
Posted 18h ago
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Job description
Structured overview of role & requirements
About This Role
- Own end-to-end technology strategy and global application responsibility for Retail Core and Consumer Operations platforms, including claims, servicing, check, cash, and print services.
- Lead modernization, cloud migration, and secure delivery across high-volume customer-facing systems; improve operational efficiency and customer experience through automation and GenAI.
- Set engineering roadmaps, operating models, and resource plans; lead global teams and align delivery with business priorities, risk requirements, and senior stakeholders.
Minimum Requirements
- Work Experience Required: 5+ years of software engineering experience, 5+ years of technology management experience, and 2+ years of technology leadership in consumer operations or payments.
- Strong planning, financial and resource management, decision-making, and prioritization skills.
- Deep understanding of Consumer Operations workflows, including payments, claims, and servicing, and Retail Core Operations such as check, cash, print/mail, or customer identification processes.
- Familiarity with regulatory and compliance frameworks affecting consumer banking operations.
Ideal Candidate Profile
- Has led global engineering teams and owned applications or platforms end to end in large, complex organizations.
- Brings a track record modernizing legacy systems and migrating them to cloud-native architectures, ideally across high-volume transaction or customer-facing platforms.
- Can connect engineering roadmaps to business outcomes while working across product, business, technology, and executive stakeholders; GenAI, API integration, messaging, and scaled agile experience are useful shortlist signals.