Senior Associate Service Transition Specialist
NTT (NTT Group) (company site, opens in a new tab)BengaluruOn-siteDirect career pageEst. 8–14 LPA
Posted 18h ago
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Job description
Structured overview of role & requirements
About This Role
- Own service transition projects from planning through completion, delivering to agreed timelines, costs and service outcomes.
- Manage transition governance, stakeholder engagement, risks, escalations and execution reporting; validate and test services before operational handover.
- Ensure operational readiness, transfer the risk register to service operations and support early-life service delivery when required.
Minimum Requirements
- Work Experience Required: Moderate experience in service transitioning or project management, including applying transition methodologies and completing successful transitions into a multi-tier delivery organization.
- Bachelor’s degree or equivalent in Information Technology or a related field.
- Moderate experience managing stakeholder relationships, including clients and vendors.
Ideal Candidate Profile
- Has delivered medium-to-complex IT service transitions and understands transition governance, frameworks and methodologies.
- Can coordinate client and internal stakeholders while managing plans, schedules, risks and operational handover in a service-delivery environment.
- Project management certification (PMP or PRINCE2) and ITIL certification are preferred, not stated as mandatory.