Senior Power Platform Developer
Caterpillar Inc. (company site, opens in a new tab)8+ yrsBengaluruOn-siteDirect career pageEst. 20–35 LPA
Posted 18h ago
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Job description
Structured overview of role & requirements
About This Role
- Own development and customization of customer-facing Power Pages/Portals and Dynamics 365 experiences across Contact Center, Customer Service, and Sales.
- Build secure, responsive forms, workflows, integrations, and role-based access using Power Platform, Dataverse, APIs, and identity providers.
- Maintain customer intake channels and develop Copilot Studio agents for portal and contact-center use cases.
Minimum Requirements
- Work Experience Required: 8+ years in Microsoft Power Pages/Portals, Power Automate, and Power Platform development; 5+ years with Dynamics 365 Contact Center, Customer Service, and/or Sales.
- Bachelor’s degree required.
- Proficiency in HTML, CSS, JavaScript, jQuery, C#, and Liquid templates; experience with Copilot Studio agents, REST APIs, custom connectors, and JSON.
- Knowledge of web security and identity authentication systems; experience integrating external systems.
Ideal Candidate Profile
- Has substantial hands-on experience delivering and maintaining enterprise customer portals integrated with Dynamics 365 and business data sources.
- Can translate UI/UX designs and stakeholder requirements into scalable, secure web applications, forms, and workflows.
- Brings practical exposure to Copilot Studio agents and customer intake channels such as chat, web forms, email, and IVR.