Technical Project/Program Manager II
Astreya (company site, opens in a new tab)5+ yrsHyderabadOn-siteDirect career pageEst. 8–14 LPA
Posted 18h ago
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Job description
Structured overview of role & requirements
About This Role
- Own 24/7 capacity planning, shift rostering, resource allocation and operational tracking, including administration of Smart Track or an equivalent system.
- Lead POTS/analog-circuit lifecycle projects, from audits and carrier migrations to provisioning and decommissioning; manage carrier SLAs, milestones and escalations.
- Maintain operational visibility through utilization dashboards, shift handovers and SOPs, supporting workflow efficiency and SLA adherence.
Minimum Requirements
- Work Experience Required: 5+ years of combined experience in project management, IT operations resource management/rostering and telecommunications circuit administration.
- Practical POTS/telephony knowledge, including analog circuits, FXS/FXO, carrier ordering and POTS-over-LTE conversion; networking fundamentals including TCP/IP, OSI layers, routing and data-center circuit handoffs.
- Experience with 24/7 rostering, capacity planning and resource-management tools, plus project-management methods and platforms such as Jira, ServiceNow, MS Project or Smartsheet.
- Bachelor’s degree in a relevant field or equivalent practical experience.
Ideal Candidate Profile
- Has experience combining IT operations workforce governance with hands-on telecommunications circuit project delivery, rather than working in only one area.
- Can manage complex 24/7 coverage and resource utilization while tracking execution and operational throughput in a workforce-management platform.
- Has led carrier-dependent POTS modernization or decommissioning work and can coordinate technical handoffs, milestones and SLA escalations.