ENGINEER - CMDB DATA QUALITY
AstraZeneca (company site, opens in a new tab)3+ yrsChennaiOn-siteDirect career pageEst. 10–18 LPA
Posted 18h ago
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Job description
Structured overview of role & requirements
About This Role
- Own measurable CMDB health improvements across priority CI classes and applications, tracking completeness, accuracy, freshness, compliance and relationships.
- Investigate data and discovery/integration issues, remediate duplicate, stale or orphaned records, and improve service-map and CSDM relationship integrity with CI owners and SMEs.
- Run ownership and certification governance; build health dashboards and reports, escalate overdue actions, and improve automated controls to reduce manual remediation.
Minimum Requirements
- Work Experience Required: At least 3 years in ITSM, CMDB, IT asset/configuration management, technology operations, data quality or technology data analysis.
- Bachelor’s degree in IT, Computer Science, Data/Business Analytics, or equivalent experience.
- Practical ServiceNow CMDB, CMDB Health and reporting experience; understanding of ITIL Configuration, Asset, Change and Incident processes; experience analysing and remediating large technology datasets. Advanced Excel and operational reporting/dashboard experience are also required.
- Work arrangement: Minimum average of 3 days per week in the office.
Ideal Candidate Profile
- Has hands-on experience with CI classes, attributes and relationships and can turn data profiling and root-cause findings into measurable remediation.
- Can coordinate CI-owner and SME action across discovery sources, application service maps, certification cycles and governance escalations.
- ServiceNow Discovery, Service Mapping, CSDM, IRE/reconciliation, CMDB 360 or Data Manager exposure, plus SQL, Power BI or automation, would strengthen fit; regulated-industry experience is also relevant.