ServiceNow Technical Lead
Linesight (company site, opens in a new tab)8+ yrsBengaluruOn-siteDirect career pageEst. 18–28 LPA
Posted 18h ago
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Job description
Structured overview of role & requirements
About This Role
- Own technical direction and solution design, configuration, development, integrations, and governance for the ServiceNow platform.
- Maintain platform health, performance, security, scalability, and upgradeability; lead upgrades, releases, and resolution of complex or recurring issues.
- Review internal and partner-delivered solutions, translate business needs into sustainable designs, and guide other platform colleagues.
Minimum Requirements
- Work Experience Required: Minimum 8 years in a ServiceNow Technical Lead, Lead Developer, Technical Consultant, or equivalent senior technical role.
- Strong hands-on ServiceNow design, configuration, and development experience, including JavaScript and Business Rules, Client Scripts, and Script Includes.
- Practical experience with Flow Designer, IntegrationHub, REST APIs and integration patterns, plus secure access controls using roles and ACLs.
- Experience owning platform upgrades and releases, troubleshooting complex platform or integration issues, and applying ServiceNow development and architecture best practices.
Ideal Candidate Profile
- Has led technical ownership of a ServiceNow platform, balancing operational reliability, project delivery, technical debt, and continuous improvement.
- Favors standard platform capabilities and controlled customisation to keep solutions secure, supportable, and upgradeable.
- Can assess and challenge technical work from developers or implementation partners and coordinate designs across business, architecture, integration, and security stakeholders.