Mass Cluster Manager, Offline BD & Account Management
PhonePe (company site, opens in a new tab)5+ yrsDehradunOn-siteDirect career pageEst. 8–18 LPA
Posted 7h ago
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Job description
Structured overview of role & requirements
About This Role
- Own performance and client relationships across multiple offline account clusters, including retention, upselling and cross-selling.
- Develop and execute plans to expand market presence, acquire customers and deliver revenue growth; track KPIs and market trends to guide decisions.
- Lead account-management teams and coordinate with sales, operations and marketing; report on cluster performance and negotiate client agreements.
Minimum Requirements
- Work Experience Required: 5+ years in account management, business development or a related role, including 2+ years managing multiple accounts or territories in a cluster-based or mass-management environment.
- Demonstrated expertise in offline business channels and traditional market operations.
- Proven record of driving revenue growth and achieving sales targets.
- Not explicitly mentioned in the JD: mandatory degree, notice period, or strict onsite requirement.
Ideal Candidate Profile
- Has managed multi-account or multi-territory portfolios and can connect account-level actions to cluster performance and revenue outcomes.
- Brings experience with offline retail, distribution or B2B models; Indian-market or regional business-development experience is preferred.
- Can use CRM tools, business analytics and performance reporting to identify opportunities, manage retention and support commercial decisions.