OTC Analyst - Collections
A.P. Moller - Maersk (company site, opens in a new tab)ChennaiOn-siteDirect career pageEst. 8–14 LPA
Posted 18h ago
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Job description
Structured overview of role & requirements
About This Role
- Independently manage a complex or higher-risk customer receivables portfolio, prioritizing collections to reduce overdue exposure.
- Reconcile accounts, investigate disputes and payment blockers, conduct written follow-ups, and coordinate resolution while retaining collection ownership.
- Track portfolio status and risks, escalate material exposures, and use Excel and multiple systems to identify trends and improve collection processes and data quality.
Minimum Requirements
- Work Experience Required: Not explicitly mentioned in the JD.
- Must be able to work the applicable shift supporting LAM operations: GSC Mexico, 18:30–03:30 IST, or GSC Brazil, 15:30–00:30 IST.
Ideal Candidate Profile
- Has experience or demonstrated capability in accounts receivable collections, account reconciliation, dispute investigation, and resolving payment blockers.
- Likely to succeed managing complex or higher-risk account portfolios with independent prioritization, root-cause analysis, and timely escalation of material risks.
- Comfortable working across ERP and AR/Collections platforms; SAP knowledge is noted, and systems such as SAP, Microsoft Dynamics, CargoWise, and others may apply depending on the portfolio.