Senior Account Executive, Growth
Genesys (company site, opens in a new tab)10+ yrsMumbaiOn-siteDirect career pageEst. 30–55 LPA
Posted 18h ago
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Job description
Structured overview of role & requirements
About This Role
- Own revenue growth for Genesys CcaaS across Western India, managing the full sales cycle from prospecting and needs analysis through negotiation and deal closure.
- Grow existing accounts through upselling and cross-selling while acquiring new customers in target sectors including e-commerce, healthcare, retail, GCCs and technology.
- Maintain sales forecasts and CRM records, and coordinate with internal teams to support customer success and retention.
Minimum Requirements
- Work Experience Required: 10+ years in sales, with a proven track record selling complex software solutions.
- Bachelor’s degree in a relevant field such as Engineering/Technology, Business Administration, Sales or Marketing, or equivalent relevant qualification as stated in the JD.
- Experience in the Western India market and understanding of its business landscape.
- Must be legally permitted to work in India.
Ideal Candidate Profile
- Has experience selling AI-driven contact centre or CcaaS solutions; this is highly preferred, not stated as mandatory.
- Can balance new-logo hunting with strategic growth and retention of existing enterprise accounts, including complex full-cycle deals.
- Brings established Western India customer relationships or a relevant local business network, and can engage both technical and business stakeholders.