Community Ambassador
JLL (company site, opens in a new tab)1–3 yrsBengaluruOn-siteDirect career pageEst. 3–5 LPA
Posted 12h ago
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Job description
Structured overview of role & requirements
About This Role
- Serve as the on-site point of contact for employees’ workspace needs, resolve issues and workspace-change requests, and close service tickets and feedback within defined SLAs.
- Coordinate employee engagement events and client-specific initiatives; gather feedback from employees and business contacts and report recurring issues and improvement opportunities to management.
- Monitor workspace amenity-use guidelines and support alignment with financial processes and controls.
Minimum Requirements
- Work Experience Required: 1–3 years in hospitality (hotel or aviation) or coworking spaces.
- Bachelor’s degree in Hotel Management, business, or a related field.
- Proficiency in MS Office suite.
- On-site role in Bengaluru, Karnataka; 48 scheduled weekly hours.
Ideal Candidate Profile
- Has experience delivering customer-facing services in hospitality or coworking environments and can handle changing workspace needs.
- Can manage day-to-day employee requests alongside service-ticket follow-up, event execution, and feedback reporting.
- Clear written and verbal communication suited to serving as a direct contact for office employees and coordinating with business contacts.