Resident Engineer
Hewlett Packard Enterprise (HPE) (company site, opens in a new tab)8+ yrsBengaluruOn-siteDirect career pageEst. 18–32 LPA
Posted 12h ago
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Job description
Structured overview of role & requirements
About This Role
- Provide dedicated, hands-on technical support for a major service-provider customer’s Juniper BNG/MX and broadband subscriber network.
- Troubleshoot complex subscriber, routing and service-delivery issues; support deployments, migrations, upgrades and maintenance activities through root-cause analysis and resolution.
- Recommend and drive improvements to network performance, resiliency, scalability and subscriber capacity, coordinating with customer, partner, TAC and engineering teams.
Minimum Requirements
- Work Experience Required: 8+ years of Service Provider networking experience.
- Bachelor’s degree required.
- Strong hands-on Juniper BNG/MX experience in large-scale ISP environments, with expertise in Junos, subscriber management, PPPoE/IPoE, DHCP, AAA/RADIUS, dynamic profiles and QoS/HQoS.
- Role is onsite at an HPE partner/customer office; flexibility to support customer operational and maintenance schedules is required.
Ideal Candidate Profile
- Has deep service-provider ISP experience and can independently own complex BNG, subscriber and network incidents through to resolution.
- Can connect subscriber-management systems and access technologies with broader routing and MPLS networks; experience with AAA, DHCP, OSS/BSS or provisioning integrations is a useful fit signal.
- Comfortable operating directly with customer teams, leading technical discussions and translating network analysis into recommendations, plans and knowledge transfer.